Creative Roots is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the website or information you give us verbally, then you can be assured that it will only be used in accordance with this privacy statement.
Creative Roots may change this policy from time to time. The latest version will be on our website. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.
We need to collect your data under 1 section - contract.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Creating contracts for work
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, over the phone and face to face.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Strictly Necessary Cookies:
There are certain first party cookies on this site that are necessary for the site to function. These are cookies that allow you to log into the site and access any protected content.
These cookies cannot be disabled.
Third Party and Nonessential Cookies:
We also use third party cookies and other nonessential first party cookies to enhance the functionality and/or accessibility of the site's content. You can indicate if you'd like to Allow or Block the these cookies.
If you deny these cookies certain areas of the site may stop functioning as expected.
Revoking Cookie Access:
If at any point you change your mind about allowing Cookies on this site you can amend your choice with these Cookie Consent Settings.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information.
We will not sell, distribute or lease your personal information to third parties.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit 12, Nottingham Wholesale and Trade Park, Clarke Road, Nottingham NG2 3JJ or email Neil@creativeroots.com
If you believe that any information we are holding on you is incorrect or incomplete, or you wish us to remove your data from our database please write to or email us as soon as possible at the above address. We will within 28 days make the necessary adjustments.Personal information collection
CREATIVE ROOTS may collect and use the following kinds of personal information:
- information about your use of this website
- information that you provide using for the purpose of registering with the website
- information about transactions carried out over this website
- information that you provide for the purpose of subscribing to the website services and
- any other information that you send to CREATIVE ROOTS
Using personal information
CREATIVE ROOTS may use your personal information to:
- administer this website;
- personalize the website for you;
- enable your access to and use of the website services;
- publish information about you on the website;
- supply to you services that you purchase;
- send to you statements and invoices;
- collect payments from you.
Where CREATIVE ROOTS discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, CREATIVE ROOTS may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Securing your data
CREATIVE ROOTS will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
CREATIVE ROOTS will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this website will be protected by encryption technology.
Cross-border data transfers
In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.
You agree to such cross-border transfers of personal information.
Updating this statement
You should check this page occasionally to ensure you are familiar with any changes.
This website contains links to other websites.
Your right to complain
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
Information Commissioner's Office